Privacy Policy

At IgnitionAI, operated by IgnitionAI LLC ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit inquiries to us.

1. Tracking Technologies and Cookies

We believe in protecting visitor privacy and keeping our site footprint minimal:

• No Advertising Pixels: We do not deploy advertising, remarketing, or social media pixels (such as the Meta Pixel) on our website.
• No Third-Party Analytics Trackers: We do not load Google Analytics or other persistent third-party cookies on our site. Your browsing activity is not tracked or shared with third-party advertising networks.

2. Information We Collect

We only collect information that you voluntarily provide to us when you fill out our contact form or send us an email:

• Contact Information: Your name and email address.
• Inquiry Details: The subject, business challenge description, and any other information you choose to include in your message.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry and schedule your AI audit strategy session.
• Evaluate how our consulting services can fit your business needs.
• Provide customer service and send updates regarding our services.

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for automated marketing campaigns without your explicit consent.

4. Data Processing and Infrastructure

When you submit a contact form, the data is processed securely through our contact form handler service hosted on secure cloud infrastructure. We implement appropriate technical measures to prevent unauthorized access or disclosure of your submitted inquiry data.

5. Disputes Regarding Data Handling

Any dispute, claim, or controversy arising under or relating to the collection, use, sharing, processing, or retention of data under this Privacy Policy is governed by the dispute-resolution provisions, including the pre-dispute notice requirements, informal resolution requirements, arbitration agreement, class-action waiver, governing law, and venue, set forth in the Terms of Service. By using the Service, you agree that any such dispute will proceed in accordance with those provisions and will not be brought as a class, collective, consolidated, or representative action.

6. Substantiation of Data-Handling Claims

If you believe your data has been collected, used, shared, or processed in violation of this Privacy Policy or applicable law, you must provide us with all of the following as part of your pre-dispute notice under the Terms of Service:

• A complete, unedited copy of the data forming the basis of your claim;
• A detailed written explanation specifying the nature of the alleged violation, the date(s) on which it occurred, the URLs accessed, the device and browser used, and the IP address(es) used to access the Service if known;
• The legal theory or theories on which the claim is based; and
• A description of the harm alleged.

This requirement is intended to enable a meaningful investigation of any alleged violation and shall not be construed to limit any rights you have under applicable law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via our Contact Form.